Six Steps to Strong Accomplishment Statements

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by Amin Huffington

Dreamfedjob - Turning unemployed into employed.

The following steps will help you to develop your action statements that give evidence of your accomplishments. Select skills necessary for the position you are applying.

Step 1. State the problem, need or challenge

Provide secretarial support, write letters, memos, and reports, as needed.

Step 2. Identify a skill

Write letters and memoranda

Step 3. Cite an example of how you used this skill

For three years wrote letters and memoranda for the office director’s signature.

Step 4. Describe the circumstances

Who, what, when, where, why, and how.

Daily, independently researched and drafted letters in response to congressional inquiries, requests for information from companies and the public, and red borders for the seventh floor principals.

Step 5. Reinforce with measurable data—numbers, dollars, percentages, volume per month, year, etc.

Wrote 20- 25 responses to congressional inquiries per week during a 6-month period; wrote 25-30 responses to public inquires per month; wrote 3-6 red borders per week during crises, ensuring that all were grammatically correct and in compliance with correspondence regulations.

Step 6. Give results. What was accomplished because of your use of this skill? Productivity, morale, customer service, problem solving, money saved, etc.

Handled the correspondence previously done by two secretaries, and reduced turnaround time significantly. Received cash award for outstanding performance.

SAMPLE ACCOMPLISHMENT STATEMENTS

• Designed a 5-month training program for career employees that was expanded and implemented nationwide as an in-service training program. Determined course requirements, coordinated arrangements, selected and contracted trainers, selected and purchased training materials. Three hundred employees have been trained annually. (Received Cash Award)
• Managed and coordinated, independently, the mailings, handouts and site logistics of three meetings during a 30-day period. Arranged for 50 people from five agencies and ten companies per meeting to be cleared in advance to enter Main State. Met all deadlines and resolved last minute details.
• Lead member of team responsible for implementing an automated accounting system for foreign exchange which provided immediate access of currency positions and improved accuracy by 100% to management and foreign exchange traders.
• Headed a project team responsible for the evaluation of procedures and policies, implemented and managed changes for better utilization of resources based on team findings.
• Achieved team and individual incentives for identifying fraudulent activity and preventing losses. Net loss avoidance averages over $2 Million.
• Introduced word-processing to the letter of credit department which improved quality, speed and accuracy of documents by 100% and reduced operating costs by $60,000.
• Instrumental in retaining 85% of customers through completion of MCI conversion project. Awarded a cash bonus award from executive management.
• Served as liaison between CoreStates and Pennsylvania Higher Education Assistance Agency (PHEAA) which resulted in student loan accounts being updated in a timely matter.