Thursday, October 13, 2011

Featured Federal Jobs with the U.S. Customs and Border Protection – CBP

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by Amin Huffington
Dreamfedjob - Turning unemployed into employed.
The U.S. Customs and Border Protection – CBP is the largest law enforcement agency within the Department of Homeland Security. This agency has over 58,000 employees serving both nationwide and overseas.

CBP’s priority mission is to prevent terrorists and terrorist weapons from entering the United States and ensuring the security of our nation at America's borders and ports of entry. The Agency maintains this line of defense while allowing legitimate travel and trade that is vital to our economy and way of life.

CBP is responsible for apprehending individuals attempting to enter the United States illegally; stemming the flow of illegal drugs and other contraband; protecting our agricultural and economic interests from harmful pests and diseases; protecting American businesses from theft of their intellectual property; and regulating and facilitating international trade, collecting import duties, and enforcing U.S. trade laws.

If you're bored in your current job and are looking for a challenge, you may want to give these guys a try. You are guaranteed to have an exciting career.  Just think... this agency manages and oversees:
  • 327 ports of entry
  • 144 Border Patrol stations within 20 sectors, with 35 permanent checkpoints
  • 51,553 employees, including:
  • 19,726 officers
  • 17,499 Border Patrol agents
  • 2,277 agriculture specialists
  • 1,088 Air and Marine agents including:
  • 140 Air Enforcement officers
  • 769 Air Interdiction agents
  • 171 Marine Interdiction agents
  • 5,000 miles of border with Canada
  • 1,900 miles of border with Mexico
  • 95,000 miles of shoreline
  • 1,275 canine enforcement teams
  • 18,276 vehicles, 275 aircraft, 181 watercraft, and 252 horse patrols
Types of Federal jobs with CBPIn general, CBP has two categories of careers:
Frontline Law Enforcement and Mission Critical Occupations. Most of CBP’s workforce serves on the frontline.
  • Over 20,000 Border Patrol Agents protect 1,900 miles of our border with Mexico and 5,000 miles of our border with Canada. ( Border Patrol Agent )
  • More than 20,000 CBP Officers ensure the Nation’s safety by screening passengers and cargo at over 300 ports of entry. ( CBP Officer )
  • Nearly 1,000 Air and Marine Interdiction Agents use their specialized training and high-tech equipment to prevent people, weapons, narcotics, and conveyances from illegal entry by air and water. ( Air & Marine )
  • Over 2,200 CBP Agriculture Specialists work to curtail the spread of harmful pests and plant and animal diseases that may harm America’s farms and food supply, and to avert bio- and agro-terrorism.
  • Nearly 2,500 employees in CBP revenue positions collect over $30 billion annually in entry duties and taxes through the enforcement of trade and tariff laws. These collections provide the second largest revenue for the U.S. Government. In addition, they fulfill the agency’s trade mission by appraising and classifying imported merchandise. These employees serve in positions such as import specialist, auditor, international trade specialist, and textile analyst. ( Import Specialist )
Operational and Mission Support Positions
CBP has 8,000 employees working in support of our frontline occupations. Below are only a few of the positions contributing behind the scenes.
  • Operational support: intelligence research specialists, sector enforcement specialists, paralegals, and CBP Technicians.
  • Mission support: IT specialists, management analysts, contract specialists, human resource specialists, mission support specialists, mechanics, budget analysts, purchasing agents, and security specialists.
You can see all current CBP vacancies by searching the USAJobs Web site. ( USAJobs )

All selected applicants must be U.S. citizens and must successfully complete a background investigation.

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Wednesday, October 12, 2011

Featured Federal Job: Homeland Security Investigator

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by Amin Huffington
Dreamfedjob - Turning unemployed into employed.
U.S. Immigration and Customs Enforcement (ICE), Homeland Security Investigations (HSI) is the largest investigative arm of the Department of Homeland Security (DHS), operating out of 26 principal field offices nationwide and 67 foreign offices in 47 countries.

The agency's mission is to protect America and uphold public safety. HSI fulfills this mission by identifying criminal activities and eliminating vulnerabilities that pose a threat to our nation’s borders, as well as enforcing economic, transportation and infrastructure security.

Are You Ready for Important Responsibility?ICE HSI special agents, also referred to as criminal investigators, utilize innovative investigative techniques and new technological resources to help prevent terrorism and other criminal activities by targeting the people, money and materials that support illegal organizations. You could be involved in a variety of challenging criminal and civil investigations involving national security threats, terrorism, public safety, drugs, smuggling, child exploitation, human trafficking, illegal arms export, financial crimes, commercial trade fraud and more. ICE's special agents have a commitment to excellence and to protecting our country.

Who are they looking for?HSI is looking for highly motivated and dedicated men and women who want to engage in challenging, yet rewarding missions and possess the intelligence, initiative and courage to handle this responsibility. Some of the factors that will be considered in their hiring decision include investigative experience, academic background, analytical ability, language skill, and oral and written communication skills.

Candidates that are considered most competitive usually have at least a bachelor’s degree in one of the agency's desired disciplines and three years of progressively responsible experience in the criminal investigative or law enforcement fields. Some of the agency's desired academic disciplines include criminal justice, finance, accounting, foreign languages (with fluency) and computer science. Being an equal opportunity employer, one of their main hiring goals is to employ a diverse workforce that is both highly productive and effective.

Qualification Requirements and Conditions of EmploymentU.S. citizens that are under 37* years of age are elgible to apply for this position. Depending on the grade level for which you are applying, you must have criminal investigative or law enforcement experience, a bachelor’s degree, or a combination of experience and education to meet minimum qualifications. As a condition of employment, you will be required to undergo a thorough background check and successfully complete 22 weeks of paid enforcement training at the Federal Law Enforcement Training Center in Brunswick, Ga.

In addition, special agents are required to carry and routinely qualify with firearms, complete regular physical examinations, and are subject to random drug testing. New special agents are typically assigned to their first duty station based on the needs of the agency and serve a minimum of three years before being eligible to change locations. As an HSI special agent, you will receive a competitive base salary, paid annual and sick leave, federal law enforcement retirement benefits, generous health coverage and life insurance.

Here is How to ApplyInterested individuals may apply during an open special agent vacancy announcement by submitting a résumé through the Office of Personnel Management’s (OPM) USA Jobs website: http://www.usajobs.gov/. You may also contact a special agent recruiter for additional information related to the position. Special agent recruiters are located at each Special Agent in Charge (SAC) office. Contact information for each SAC office and
other employment information are posted on ICE’s website: http://www.ice.gov/.

* Age requirement will be waived for preference eligible veterans.

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Tuesday, October 11, 2011

Jobs in the Federal Government

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by Amin Huffington
Dreamfedjob - Turning unemployed into employed.
Although the Federal Government employs workers in every major occupational group, workers are not employed in the same proportions in which they are employed throughout the economy as a whole. The analytical and technical nature of many government agencies translates into a much higher proportion of professional, management, business, and financial occupations in the Federal Government, compared with all other industries combined.

Management, business, and financial occupations. Management, business, and financial workers made up about 34 percent of Federal employment in 2008. Managerial workers include a broad range of officials who, at the highest levels, lead Federal agencies or programs. Middle managers, on the other hand, usually oversee one activity or aspect of a program.

Business and financial occupations include accountants and auditors, who prepare and analyze financial reports, review and record revenues and expenditures, and investigate operations for fraud and inefficiency. Management analysts study government operations and systems and suggest improvements. Compliance officers make sure than contracts, licenses, and permits comply with Federal law, and tax examiners, collectors, and revenue agents determine and collect taxes.

Professional and related occupations. Professional and related occupations accounted for 33 percent of Federal employment. The largest groups of professional workers were in healthcare practitioner and technical occupations; life, physical, and social science occupations; and architecture and engineering occupations.

Health professionals, such as licensed practical and licensed vocational nurses, registered nurses, and physicians and surgeons, provide medical care at Federal hospitals, serving a wide range of individuals that include veterans of the nation’s Armed Forces.

Life, physical, and social science occupations in the Federal government include biological scientists, conservation scientists and foresters, environmental scientists and geoscientists, and forest and conservation technicians. They perform tasks such as determining the effects of drugs on living organisms, preventing fires in national forests, and predicting earthquakes and hurricanes.

Architecture and engineering occupations include aerospace, civil, electrical and electronics, and mechanical engineers. Engineers were found in many departments of the executive branch, but the vast majority worked in the Department of Defense. Some worked in the National Aeronautics and Space Administration as well as other agencies. In general, they solve problems and provide advice on technical programs, such as building highway bridges or implementing agency-wide computer systems.

The Federal Government also employs a substantial number lawyers, judges and related workers who, interpret, administer and enforce many of the country's laws and regulations.

Computer specialists are also employed throughout the Federal Government. They write computer programs, analyze problems related to data processing, and protect computer systems from hackers, viruses, and other hazards.

Office and administrative support occupations. About 14 percent of Federal workers were in office and administrative support occupations. These employees aid management and other staff with administrative duties, such as scheduling appointments, drafting e-mail and other correspondence, maintaining financial documents, and executing purchase orders. Administrative support workers in the Federal Government include information and record clerks, financial clerks, and secretaries and administrative assistants.

Service occupations. Service workers hold a relatively small share of Federal employment, compared to their share of all industries combined. About 5 percent of service workers in the Federal Government were protective service workers, such as correctional officers and jailers, detectives and criminal investigators, and police officers. These workers protect the public from crime and oversee Federal prisons.

Installation, maintenance, and repair occupations. Federally employed workers in installation, maintenance, and repair occupations include aircraft mechanics and service technicians who fix and maintain all types of aircraft, and electrical and electronic equipment mechanics, installers, and repairers, who inspect, adjust, and repair electronic equipment such as industrial controls, transmitters, radar, radio, and navigation systems.

Other occupational groups. The Federal Government employed a relatively small number of workers in transportation, production, construction, sales and related, and farming, fishing, and forestry occupations. However, the Federal Government employs almost all or a significant share of some occupations, such as air traffic controllers, agricultural inspectors, and bridge and lock tenders.

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Monday, October 10, 2011

Educational and Job Training Opportunities with the Federal Government

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by Amin Huffington
Dreamfedjob - Turning unemployed into employed.
The educational and training requirements for jobs in the Federal Government mirror those in the private sector for most major occupational groups.

Many jobs in managerial or professional and related occupations, for example, require a 4-year college degree. Some, such as engineers, physicians and surgeons, and biological and physical scientists, require a bachelor's or higher degree in a specific field of study. In addition, many occupations, such as registered nurses or engineering technicians may require at least 2 years of training after high school.

Many additional Federal jobs, such as those in office and administrative support, have more general requirements. Some have no formal educational requirement, while others require a high school diploma or some related experience.

In all but a few cases, applicants for Federal jobs must be U.S. citizens. Applicants who are veterans of military service also may be able to claim veteran's preference which gives them preferred status over other candidates with equal qualifications. For jobs requiring access to sensitive or classified materials, such as those relating to national security, applicants must undergo a background investigation. This investigation covers an individual's criminal, credit, and employment history, as well as other records. The scope of the investigation will vary depending on the nature of the position in the government and the sensitivity of the information involved.

Each Federal department or agency determines its own on-the-job training practices, and many offer workers opportunities to improve job skills or become qualified to advance to other jobs. These may include technical or skills training; tuition assistance or reimbursement; fellowship programs; and executive leadership and management training programs, seminars, and workshops. This training may be offered on the job, by another agency, or at local colleges and universities.

Advancement for most workers in the Federal Government is currently based on a system of occupational pay levels, or "grades." Workers typically enter the Federal civil service at the starting grade for an occupation and begin a series of promotions, called grade increases, until they reach the full-performance grade for that occupation. Pay grade increases through the full-performance level are usually given at regular intervals, as long as job performance is satisfactory. With each pay grade increase, an employee generally is given more responsibility and higher pay. The exact pay grades associated with a job's career ladder depend upon the occupation and specific job duties.

Once Federal workers reach the full-performance level of a position, they must compete for promotions, and advancement becomes more difficult. At this point, promotions occur as vacancies arise, and they are based solely on merit.

Professionally written resumes now available through dreamfedjob.com.  For inquiries email us at  resumes@dreamfedjob.com

Sunday, October 9, 2011

It Pays to Work for the Federal Government

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by Amin Huffington
Dreamfedjob - Turning unemployed into employed.
Wage and salary employment in the Federal Government is projected to increase by 10 percent over the 2008-18 period. There will be a substantial number of job openings as many Federal workers are expected to retire over the next decade, although job prospects are expected to vary by occupation.

Employment change. Wage and salary employment in the Federal Government, except Post Office, is expected to increase by 10 percent over the coming decade, which is close to the 11 percent growth rate for all industries combined. Staffing levels in Federal Government can be subject to change in the long run because of changes in public policies as legislated by the Congress, which affect spending levels and hiring decisions for the various departments and agencies. In general, over the coming decade, domestic programs are likely to see an increase in employment.

While there will be growth in many occupations over the coming decade, demand will be especially strong for specialized workers in areas related to public health, information security, scientific research, law enforcement, and financial services. As a larger share of the U.S. population enters the older age brackets, demand for healthcare will increase. This will lead to a substantial number of new jobs in Federal hospitals and other healthcare facilities for registered nurses and physicians and surgeons. In addition, as cyber security becomes an increasingly important aspect of National defense, rapid growth will occur among information technology specialists, such as computer and information research scientists, who will be needed to devise defense methods, monitor computer networks, and execute security protocol. Furthermore, as global activity in scientific development increases, the Federal Government will add many physical science, life science, and engineering workers to remain competitive. Aside from these specific areas, numerous new jobs in other occupational areas will arise as the diverse Federal workforce continues to expand.

As financial and business transactions face increased scrutiny, a substantial number of compliance officers and claims adjusters, examiners, and investigators will be added to Federal payrolls. In addition, as the population grows and national security remains a priority, many new law enforcement officers, such as detectives and criminal investigators will be needed.

Job prospects. Job prospects in the Federal government are expected to vary by occupation. Over the next decade, a significant number of workers are expected to retire, which will create a large number of job openings. This may create favorable prospects in certain occupations, but jobseekers may face competition for positions in occupations with fewer retirements, or for popular jobs that attract many applicants.

Competition for Federal positions can increase during times of economic uncertainty, when workers seek the stability of Federal employment. In general, employment in the Federal government is considered to be relatively stable because it is less susceptible than private industries to fluctuations in the economy.


Average annual salaries for full-time workers in the Federal Government in selected occupations, 2009
Occupation
Salary
All occupations
$74,403
128,422
119,671
114,839
109,218
108,010
Chemistry
101,687
100,657
97,264
Architecture
94,056
93,897
92,558
Statistics
92,322
91,541
91,104
Librarian
84,796
84,283
81,837
Budget analysis
80,456
77,166
75,485
75,222
69,092
64,774
59,594
53,459
52,085
48,668
48,166
46,384
42,035
40,334
34,728
SOURCE: U.S. Office of Personnel Management

Professionally written resumes now available through dreamfedjob.com.  For inquiries email us at  resumes@dreamfedjob.com

Saturday, October 8, 2011

Career Resources

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by Amin Huffington
Dreamfedjob - Turning unemployed into employed.
  • Bolles, Richard Nelson, What Color is Your Parachute?
    Practical Manual for Job-Hunters & Career Changers,Ten
    Speed Press, paperback. New edition appears every November. Covers the entire job-search process. Excellent on self assessment and career planning.
  • Sher, Barbara with Annie Gottlieb, WISHCRAFT. How to Get What You Really Want., Ballentine Books, paperback. Self-help manual for those wanting to make real change in their lives. Will help you discover your strengths and skills and map your path to your career goal.
  • Lore, Nicholas, The Pathfinder. How to Choose or Change Your Career for a Lifetime of Satisfaction and Success, Simon & Schuster, paperback. How to design your new career direction step by step so that it fits your talents, personality, needs, goals, values, and is, at the same time, practical and attainable. Contains self-tests and diagnostic tools.
College and the Working Adult
  • Bruno, Frank J., Ph.D., Going back to School. College Survival Strategies for Adult Students. Arco Book, Simon & Schuster, paperback. Lot's of advice and success strategies specially designed for adult students. Learn how to improve your study habits and test-taking skills etc.
  • Bear, John.B Ph.D. & Bear, Mariah P., Bear's Guide To Earning Degrees Non-Traditionally, C & B Publishing, paperback. Guide describes and discusses every known approach to earning a college degree including Credit for Life-Experience Learning and Study on the Internet. Bear's Guide has been in print for over twenty years and is now in its 13th edition.
Interviewing
  • Yates, Martin, Knock 'Em Dead. The Ultimate Job-Seeker's Handbook, Adams Media Corporation, paperback. Not only a great book on job-hunting but contains excellent strategies for answering those tough interview questions .
  • Krannich, Caryl Rae & Krannich, Ronald L., Ph.D's, Dynamite Answers To Interview Questions, Impact Publications, paperback. Authors provide sound advice on how to answer the most important interview questions and how to turn possible negative responses into positive answers.
Networking
  • Roane, Susan, How To Work A Room. Learn The Strategies Of Savvy Socializing-for Business and Personal Success. Warner books, Inc., paperback. Author shows you how to overcome roadblocks that may prevent you from meeting new people. Book offers know-how to advice that can make all the difference to your personal and professional advancement.
  • Krannich, Ronald L., Ph.D. and Krannich, Caryl Rae, Ph.D. The New Network Your Way To Job And Career Success. Impact Publications, hard cover. Practical guidance on how to organize effective job networks, prospect for job leads. Write networking letters, conduct informational interviews and maintain and expand networks.
Personality Assessment
  • Tieger, Paul D. & Barron-Tieger, Barbara, Do What You Are Discover the Perfect Career for You Through the Secrets of Personality Type, Little, Brown and Company, paperback. Book lists occupations popular with your Myers-Briggs Type Indicator® Instrument for your career exploration purposes. Authors provide career advice and highlight the strengths and pitfalls of each personality type.
  • Kroeger, Otto & Thuesen, Janet M., Type Talk. The 16 Personality Types That Determine How We Live, Love, And Work. Dell Publishing, paperback. The authors offer insight into why others behave the way they do, and why you are the person you are-on the job, as a parent, in relationships, and in all aspects of daily life. Read in conjunction with the Myers-Briggs Type Indicator® Instrument.
MBTI and Myers-Briggs Type Indicator are registered trademarks of Consulting Psychologist Press, Inc.
Resumes
  • Yate, Martin, Resumes That Knock 'Em Dead. Adams Publishing, paperback. Author explains the ins and outs of putting a resume together and presents the available options for inclusion. Book also
    Contains real resume samples for your reading.
  • Marino, Kim, Just Resumes, 200 Powerful And Proven Successful Resumes To Get That Job. John Wiley & Sons, paperback. Packed with tips, helpful hints and no-nonsense guidance along with selection of winning resume examples.
Cover Letters
  • Yate, Martin, Cover Letters That Knock 'Em Dead, Adams Publishing,
    paperback. Author shows you how to create a cover letter that will open doors to the job interviews you want. Many examples.
  • Krannich, Ronald L. and Krannich, Caryl Rae, Ph.D's, Dynamite Cover Letters & Other Great Job Search Letters. Impact Publications, paperback. The book includes numerous examples illustrating the writing principles of each letter. Dispels numerous letter writing myths and shows how to best produce, distribute and follow-up these letters for maximum impact.
Federal Applications
  • Information Solutions Inc., The New Federal KSA. Dreamfedjob Publications, ebook. Guides the reader through the complexities of finding and analyzing job announcements; writing federal resumes and KSAs for both human and scanner "eyes"; and writing your application responses to meet both federal and vacancy announcement criteria. Sixty examples.
  • Smith, Russ, Ph.D. Federal Applications That Get Results. From SF171's To Federal Style Resumes. Impact Publications, paperback. A Guide to understanding the federal hiring process as well as the key application forms now accepted by various federal agencies.
Occupational Exploration (reference books for use at Center only)
  • U.S. Department of Labor, Bureau of Labor Statistics, Occupational Outlook Handbook. Jist Publications, paperback. 250 Occupations are described in detail outlining required skills; working conditions; employment opportunities; training and advancement; earnings; related occupations etc.
  • U.S. Department of Labor, Dictionary of Occupational Titles. Jist Publications, hardcover. Detailed descriptions for almost 1,200 occupations and cross-references the Dictionary of Occupational Titles, the occupational Outlook Handbook and other major references. Includes information on earnings, education, tasks, skills related jobs etc.
Professionally written resumes now available through dreamfedjob.com.  For inquiries email us at  resumes@dreamfedjob.com

Friday, October 7, 2011

Job Skills Everyone Should Have

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by Amin Huffington
Dreamfedjob - Turning unemployed into employed.
Once you have made the big transition through job searching and landed the job, the next goal is job success. There are specific skills you need to know and use to be successful at your job. It is important to practice these skills prior to starting the job. First impressions show from day one. You only get one opporunity to make a first impression.

This is not a complete list. It is a good idea to check with your supervisor about what is most important. Employers say more people lose their jobs because they do not use good work habits, rather than because they are unable to do the work. The following list of suggestions is based on feedback from a majority of surveyed employers.

Employer Expectations
  • A positive attitude is one of the most important factors in achieving job success. Do not carry negative feelings into your new workplace. Resolve them elsewhere.
  • Always be on time. How long will it take to get to work? Allow a few extra minutes for traffic problems and getting children to daycare. Set an alarm clock to help you get up. Being reliable and dependable gains the trust and respect of your new employer.
  • Good attendance and promptness are always important. If you are going to be unavoidably late or out sick, ask your supervisor for the proper method and timing when informing them.
  • Know and follow all office rules, policies, and procedures. Read the employee manuals and ask questions.
  • Listen and learn. Be open to new ways of doing things, even if you were taught differently in school or in a different job. Do not to be quick to find fault, criticize, or complain until you can prove you can do something a better way.
  • Meet and exceed your employer’s expectations. Come prepared mentally and physically to do the work.
  • Learn all you can about the job you were hired to do before thinking about moving up.
  • Support management decisions once they are made.
Communication
 
  • When you need to talk with your supervisor, ask when a convenient time would be to meet.
  • Take advantage of your performance reviews. Stay calm. Learn from them. Ask how you can improve.
  • Show results or job-related classes you have taken. Most supervisors appreciate employees who are concerned about performance and in finding ways to improve. Your job success is also their success.
  • Be a team player. Be willing to help. Know the goals of your job and how your job fits into the overall organization.
  • Avoid a “know-it-all attitude.” Try to fit in with the team. Keep your sense of humor.
  • Ask for help when you need it. If you make a mistake, let your supervisor know immediately. Find out how you can fix it. Try to solve problems.
  • Follow the proper chain of command. Discuss issues with your supervisor first. Try to respect management structure.
Personal

  • Prior to starting the job, have all of your appointments with doctors, dentists, etc. out of the way.
  • Have your transportation and daycare lined up so you do not immediately have to take time off. Have an emergency plan for daycare and transportation.
  • Be willing to learn new skills. Keep a record of classes you are taking that relate to the job. Review this with your supervisor at an appropriate time.
  • Take time to make new friends. Find positive and upbeat co-workers. Avoid negative, critical and gossiping people.
  • Take charge of your own self development. Sometimes an employer will train you; sometimes you may need to seek training outside the company. It may be that where you received training is less important than that you got the training.
  • Be clean and well groomed. Wear clean and job appropriate clothes. Pay at tention to how your co-workers are dressed. Avoid wearing strong perfumes or colognes and noisy jewelry.
  • Keep your personal life and problems at home. Do not use the employer’s equipment and time to do personal things like making personal phone calls, using the copy machine, or resolving your personal problems on the job. If you are having trouble resolving personal problems, counseling, support employee programs may be useful.
  • Create your image. Dress and impress for the job you want next.
  • Be patient with yourself and your employer. It takes time to get used to, learn and like a new job and co-workers.
  • Volunteer for projects and committees, so long as this would not interfere with your regular work and your manager approves it.
Getting Along with Others
  • Do not express your opinions, biases or prejudices about others while you are at work. Understanding and respecting diversity is a prior ty in the modern workplace.
  • Accept criticism as constructive. Do not become defensive or take criticism personally. Thank the person for their input. Consider changing the way you do things, if it is warranted. If you are unsure how to handle the situation, check with your supervisor.
  • Always be friendly to everyone. Be willing to go the extra mile. This creates goodwill with employers, co-workers and customers.
  • Notice who your boss relies on and model yourself after.
  • Find a mentor, someone who knows the company and the job well enough to coach you or show you the ropes.
  • Realize playing politics or power games could be dangerous and backfire on you.
  • Treat everyone with courtesy and respect. Remember, as you climb the career ladder, you may meet the same people on the way up the ladder.
  • Keep your emotions under control. The workplace is not the place to express or show strong personal opinions or feelings.
  • Show appreciation. Let your supervisor know you appreciate their training, support, input, feedback, etc.
  • Strive to be positively recognized. Be friendly and helpful to everyone at all levels.
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